If you're an existing customer, please provide us with your NET10 Phone Serial Number and your NET10 Phone Number when contacting us so we can give you the best possible service.
CHAT ONLINE
Do you need help?
Chat is available from 8AM - 3AM (EST) 7 days a week
CALL US
NET10 Phone Customers:
1-877-836-2368
Bring Your Own Phone Customers:
1-855-333-CELL (2355)
Home Phone Customers:
1-800-299-7280
Hotspot or Bring Your Own Tablet Customers:
1-888-442-5107
CORRESPONDENCE
Correspondence at:
NET10 Wireless
9700 N.W. 112th Ave, Miami, FL 33178
California Public Utilities Commission:
Consumer Affairs Branch
505 Van Ness Avenue
San Francisco, CA 94102
Phone Number:
1-800-649-7570* or 1-800-229-6846
www.cpuc.ca.gov
*Please be advised that the 1-800 number is an intrastate toll-free number and will not work from locations outside California.